FAQ

How do you price estimates and how do they compare to my current pricing?

Everybody prices differently and there are different variables to consider based on market and location. Depending on which services you choose, we provide a takeoff that allows you to enter your own pricing in Excel, or we can provide full-service estimates including itemized pricing.

If you would like us to provide pricing, we can do so using Alliance Millsoft, and we will set up the software to use hourly labor rates that you provide to us. We will also adjust the markup settings as you request. We have a database of standard material pricing, and if there is something unique, we may ask you to check your supplier for pricing. The prices are sent to you for review with a price on each line item, and it is your responsibility to review and verify the pricing is acceptable before sending to your customer.

Do you contact vendors for buyout pricing?

Yes we coordinate with vendors. If we are providing pricing and there is a custom buyout item, we can typically contact the vendor for a quote. We will give the vendor your company’s name and address to process the quotation.

Will you coordinate with my subcontractors?

Yes, if you are using a subcontractor for countertops, installation, metalwork, etc. we can email the sub highlighted drawings and takeoffs to help facilitate their pricing.

What happens if you miss something?

We strive for perfection and do our best not to miss anything. However, things occasionally go unnoticed, and it is a part of the process that we need to deal with. We try to deal with this up front by qualifying the bid and providing detailed takeoffs. We highlight and number each item on the drawings, and we recommend you send the highlighted drawings to the contractor along with the bid. In this way missed items get noticed early and can usually be accounted for before the contract is awarded. We always recommend you review the work before submitting a quote. It always helps to have a second set of eyes on the project, and in this way, we reduce chances of having surprises later in the project.

Do you keep our information confidential?

Yes, we keep all your data and pricing confidential and do not share with anybody.

What is your lead time?

We generally turn projects around in a few days. We are date driven and try our best to meet your deadlines. We appreciate when you can give us the project a couple weeks ahead before it is due. This allows us to plan and schedule your project in our system.

Do you contact our customers?

Generally, no. We provide the “backend” work preparing the estimate, and it is your responsibility provide the “frontend” working relationship with your customers. In some cases, we may be copied on an email and respond to questions regarding the scope. But we are not salespeople and do not contact customers to follow up on leads or bids.

Do you bid for my competitors?

Our customers are spread out across the United States, and we have not encountered any scenarios where two customers are bidding in the same market or same project. If we are providing prices, it would be unethical for us to bid the same project for two or more companies. In this scenario we would only bid for one company.

We use different software than you use; can you still help us?

Yes, if you would like us to use your software you can set us up with a license and training, and we can use your system. Contact for specific information on setting up this service.

FROM OUR FOUNDER

DEDICATED SERVICE


I have 22 years experience in custom woodwork from drafting, project management, and estimating with several companies over the years. I’m dedicated to my work, and I put client’s needs first as I help with estimating and job cost analysis. From custom millwork to cabinet boxes my experience and education combined help me fulfill any task you can throw at me.

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